Session initiation and management

Session initiation

• Instant Meeting^TM Reservation-less meetings Users are provided with an individual link that launches a personal meeting room.

Web scheduling -The Arel Spotlight web interface enables the creation of events including self-scheduling, content creation and assembly, and inviting attendees by e-mail.

Microsoft Outlook scheduling - Moderators can schedule and manage Arel Spotlight Meetings and Webinars as well as to invite attendees directly from Microsoft Outlook. Attendees can view and join upcoming meetings and Webinars from the Microsoft Outlook calendar.

IM initiation - The moderator can invite attendees instantly using the presence information. Attendees using Microsoft Office Communicator, Windows Messenger or MSN Messenger will get an IM message inviting them to an instant session or to a live running session.

Other features

• HTML e-mail invitations - Arel Spotlight can automatically send HTML e-mail invitations to attendees. The e-mail invitation includes a direct link for launching the session (and to install the Arel Spotlight application for first time users). E-mail invitation messages can be customized.
• "Open" links - Moderators/presenters can decide to "Open" a session to all users by distributing links that will enable attendees to log into sessions without the need to be registered.
• Quick invitations - Moderators/presenters can invite attendees via the Arel Spotlight client during a live session.
• Email reminders - Moderators/presenters can automatically schedule reminder emails to be sent to attendees.
• Guest access - Guests who are not registered in the system as Arel Spotlight users can also join live sessions with ease from a login page.
• Password protection - Events can be password-protected by assigning a password when the session is created. Attendees will be requested to enter the event password upon joining the session.
• Preparing content - Arel's Content Builder enables users to create a list of items that will be presented or shared during the live event. Rich media content items may include, Microsoft PowerPoint slides, Microsoft Word and Microsoft Excel documents, HTML pages, pictures, video clips and more. The content list offers an organized outline structure for easily navigating and launching slides and other content during the event.
• Content push technology - The content can be pre-cached automatically to attendee PCs (or local servers) prior to the live session. A special mechanism will automatically download the content to the attendee PCs prior to the session. This prevents delays in presenting and sharing documents and improves performance and bandwidth utilization.

System reports and billing information

The system generates pre-defined reports, and allows the administrator to create tailor-made reports. A real-time monitoring screen provides administrators with real-time data regarding system health, performance and usage.

• Web Reports - Various web reports are available such as session history, session attendance, questions response distribution, system usage, system past and current utilization, planned utilization, running sessions, billing reports and more.
• Real-time monitoring - Enables monitoring of sever performance and session statistics.

Integration with corporate applications

Arel's technology is designed to take full advantage of the Arel Spotlight XML .Net architecture. Arel's XML .Net approach allows for easy integration with critical databases, web-services, knowledge-ware and content management systems. It also supports contextual collaboration for ad-hoc launching of conferencing/collaboration from within other applications.

Microsoft Outlook and Microsoft Exchange Integration - Integration with Microsoft Outlook and Microsoft Exchange enables moderators to schedule and manage Arel Spotlight meetings and webinars as well as to invite attendees directly from their Microsoft Outlook application. Attendees can view and join upcoming meetings and webinars from their Microsoft Outlook calendar.

• Microsoft LCS and Microsoft Office Communicator IM and presence integration - Supports inviting attendees using their presence information and the ability to sent attendees IM invitations to their Microsoft Office Communicator client.
• LDAP support - Enables customers to import a user directory from external sources such as Microsoft Exchange Global Address List, Microsoft Active Directory or any other LDAP enabled source to the Arel database.
• Knowledge management systems and vertical applications - RMCP can be easily integrated with CRM, ERP and other KM systems as well as vertical applications such as call centers based on the web services architecture.
• Integration with leading HR, LDAP, and LMS databases - Arel offers built in integration with leading databases that manage user details, registration, content etc. An XML based API and table import/export mechanisms allow for out-of-the-box seamless integration with any additional product, portal, CRM and LDAP supported systems.